Frequently Asked Questions
Everything you need to know about your baseball gear and orders.
What is the typical shipping time for orders within Mexico?
Standard shipping usually takes between 3 to 5 business days. We also offer express shipping options that deliver within 1 to 2 business days depending on your location.
Are the baseball gloves sold on BeisbolMXShop pre-broken in?
Most of our professional-grade leather gloves are sold stiff to allow for a custom break-in process. However, we do offer a selection of 'Game Ready' models that feature softer leather for immediate use.
What is your return policy for bats and protective gear?
We accept returns within 30 days of purchase, provided the items are in their original packaging and have not been used in practice or games. Custom-stamped bats are final sale.
Do you offer team discounts for bulk orders?
Yes, BeisbolMXShop provides special pricing for leagues, schools, and local teams ordering 10 or more units of the same item. Please contact our sales team for a custom quote.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and OXXO Pay for your convenience. Your transaction security is our priority, and all payments are processed through encrypted gateways.